ToothZap – Privacy Policy

Last updated on: 03/12/2025

This Privacy Policy explains how ToothZap (“we”, “our”, “us”) collects, uses, stores, and protects your information when you access our website, web app, or related services (“Platform”). By using the Platform, you agree to the practices described in this Privacy Policy.

We are committed to safeguarding your privacy. Any information we ask you to provide will be used in accordance with this policy. This policy may be updated periodically, and we encourage you to review this page from time to time.

1. Information We Collect

We may collect the following types of information when you use the Platform:

Personal Information

• Name
• Contact details (email address, phone number)
• Demographic information (city, postal code)

Professional Information (For dentists, clinics, labs, delivery partners)

• Clinic/lab details
• Professional role or designation
• Service preferences

Usage & System Data

• Device information
• IP address
• Browser type
• Log data
• Interaction data

Operational Information (Only if required for services)

• Case submission details
• Files uploaded voluntarily (scans, documents)
• Delivery or task-related logs

We only collect information necessary to deliver, operate, and improve the Platform.

2. How We Use Your Information

We use this information to:

• Maintain internal records and manage accounts
• Improve Platform features and services
• Enable communication between dentists, labs, and delivery partners
• Send service updates or notifications
• Personalize your experience

We may also use your information for feedback, surveys, and platform optimization.

We do not use clinical files or operational data for marketing.

3. Marketing & Communication

We may send updates or feature-related messages only if you opt in. You may opt out anytime by contacting us at teethzap@gmail.com.

We do not sell your information to third parties.

4. Data Security

We are committed to securing your information. We implement:

• Secure servers
• Restricted access to internal systems
• Encryption where applicable
• Access control for sensitive data

However, no system is completely foolproof. By using the Platform, you acknowledge that no method of internet transmission is 100% secure.

5. Cookies

The Platform may use cookies to:

• Analyze traffic
• Understand preferences
• Improve performance

You can disable cookies in your browser, but some features may not function properly.

6. Controlling Your Personal Information

You may request to:

• Opt out of marketing
• Correct inaccurate information
• Delete your account or data (subject to legal requirements)

To exercise these rights, contact us at: teethzap@gmail.com

7. Sharing of Information

We do not sell or lease personal data.

We may share information only:

• With service providers supporting Platform operations
• When required by law
• To prevent fraud, misuse, or security incidents
• With your permission for specific tasks

8. Children’s Privacy

This Platform is not intended for individuals under 18. We do not knowingly collect data from minors.

9. Contact Us

If you believe information we hold is incorrect or want it updated or removed, contact us at:
Email: teethzap@gmail.com